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Terms & Conditions
TERMS OF SERVICE AND PRIVACY POLICY Last modified: 06/24/2022 INTRODUCTION No Duk(“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes: • The types of information we may collect or that you may provide when you download access or use the No Duk(the “App”). •Our practices for collecting, using, maintaining, protecting and disclosing that information. This policy applies only to information we collect in this App, in email, text, and other electronic communications in connection with this App. This policy DOES NOT apply to information that: • We collect offline or on any other Company apps or websites, including websites you may access through this App. • You provide to or is collected by any third party. Our websites and apps and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with or use this App. By downloading, registering with or using this App, you agree to this privacy policy. This policy may change from time-to-time (see“CHANGES TO OUR PRIVACY POLICY”). Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. CHILDREN UNDER THE AGE OF 13 The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@noduk.com. INFORMATION WE COLLECT AND HOW WE COLLECT IT We collect information from and about users of our App: • Directly from you when you provide it to us. • Automatically when you use the App. INFORMATION YOU PROVIDE TO US. When you download, register with or use this App, we may ask you provide information: • By which you may be personally identified, such as name, postal address, email address or telephone number (“personal information”). • That is about you but individually does not identify you, such as your social security number. This information includes: Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and subscribing to our service and requesting further services. We may also ask you for information when you report a problem with the App. Records and copies of your correspondence (including email addresses and phone numbers), if you contact us. Your responses to surveys that we might ask you to complete for research purposes. Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App. Your search queries on the App. Your insurance carrier. Your first and last name, date of birth, and mailing address. AUTOMATIC INFORMATION COLLECTION AND TRACKING. When you download, access and use the App, it may use technology to automatically collect: • Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data/location of data/logs and other communication data and the resources that you access and use on or through the App. • Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number. • Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. • Location Information. This App collects real-time information about the location of your device. If you do not want us to collect this information you may opt out at any time by turning your location services off on the mobile app. For more information, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”. Note, however, that opting out of the App’s collection of location information will cause its location-based features to be disabled. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or from you. INFORMATION COLLECTION AND TRACKING TECHNOLOGIES. The technologies we use for automatic information collection may include: • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App.• Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity). THIRD-PARTY INFORMATION COLLECTION When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: • Advertisers, ad networks and ad servers. • Analytics companies. • Your mobile device manufacturer. • Your mobile service provider. These third parties may use tracking technologies to collect information about our users. This may include information about users’ use of this App and other apps and websites to serve them interested-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly. For information about how you can opt out of receiving targeted advertising from many providers, see “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”. HOW WE USE YOUR INFORMATION We use information that we collect about you or that you provide to us, including any personal information, to: • Provide you with the App and its contents, and any other information, products or services that you request from us. • Fulfill any other purpose for which you provide it. • Give you notices about your account/subscription, including expiration and renewal notices. • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. • Notify you when App updates are available, and of changes to any products or services we offer or provide though it. The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to: • Estimate our audience size and usage patterns. • Store information about your preferences, allowing us to customize our App according to your individual interests. • Speed up your searches. • Recognize you when you use the App. RETURN POLICY Last updated July 19, 2022 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase you are eligible for a refund. Please see below for more information on our return policy. RETURNS All returns must be canceled or stopped 14 days prior to the next deduction payment date. In addition, payments cannot be canceled for 90 days once a client has filed a claim. RETURN PROCESS To cancel your service please email info@noduk.com to obtain your subscription cancellation or give us a call at 302-401-6588. The client needs to provide the reason why they are canceling and what service, in particular, they would like to cancel. REFUNDS After receiving confirmation that we have canceled your service by email or text you should expect on receiving your refund within 14-21 days. EXCEPTIONS For any issues or if you have not received your refund within 21 days, please contact us at the contact details below to arrange a refund or credit. UPDATES This policy is subject to change or be updated, at any time. Users will receive notice prior to any subsequent changes to policy. QUESTIONS If you have any questions concerning our return policy, please contact us at: 1(855)663-8599 Info@noduk.com
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